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Custom Solutions
Recognizing each customer has different business practices we do not attempt to fit everyone into the same ‘big box’ solution. F.K. Machinery deals with large international, national and regional manufacturing facilities. As well, F.K. Machinery supplies mid-size and smaller accounts, working with each customer we are able to build a solution that provides a good fit for both companies.
This web-site represents a custom solution to a number of our customers that order the same ‘basket of goods’ on a regular basis. These customers log onto our B2B FKOnline solution and through their User ID and Password they have access to products and pricing that their company has on contract with us. Authorized persons are given the correct passwords to access their order site. This process is helping to reduce our customers total costs of acquisition.
For a full description of the program, please feel to contact us either by e-mail, phone or fax.
F.K. Machinery is involved in a number of different business models each requiring a custom solution:
Vendor Managed Inventory Programs
Each Vendor Managed Inventory (VMI) program is tailored specifically for the customer. Using a ‘menu’ style approach we are able to build a solution that meets the customers requirements. Some customers require assistance in keeping adequate levels of inventory on hand, others need help putting the inventory away. Whatever obstacles you are trying to overcome we can likely help build a solution.
Overview of VMI:
Designed to suit customer specific requirements.
Primarily used to manage low value, high turn MROP items. Recently this has changed, and we are finding that more customers are asking us to help manage their cutting tools and production items.
Held inventory by the customer is reduced.
Set pricing, set products for the term of the agreement.
Regularly scheduled visits by our Field Sales personnel as well as our Account Manager, provide another point of contact between our customer and F.K. Machinery.
Consolidated invoicing.
Benefits of VMI:
Create more time for the customer to attend to higher level issues.
Lower the customers total costs of ownership.
Ensure appropriate stocking levels are on hand at the customers facility.
Standardization of products where possible.
Reduced obsolescence.
Cost Savings realized by the Customer utilizing VMI:
Reduced time spent shopping for already market competitive MROP items.
Reduced time spent (or eliminated) authorizing Purchase Orders for repeat MROP items.
Reduced time spent (or eliminated) managing low value items.
Reduced time spent in Customer’s accounting process, i.e. easier account reconciliation.
Reduced time spent (or eliminated) receiving items and putting them away.
Blanket Order Contracts:
Customers that have the ability to forecast and plan consumption of particular items often like to set up a blanket order contract for these items with us. Releases are then scheduled and delivered to the customer. These items are then monitored by the customer or our Field Sales personnel to ensure they stay within the expected consumption parameters. The terms of the blanket contract vary from product to product and customer to customer. If you are interested in setting up a blanket contract with us, please click here.
Systems Contracts:
Systems Contracts with F.K. Machinery are unique to each customer. The normal Systems Contract with F.K. Machinery consists of a set of goods being quoted, and the price guaranteed for a specified time period.
We build our Systems Contracts in a consultative manner with our customers to ensure they are receiving the best value and to help resolve any particular requests they may have.
If you are interested in a Systems Contract with F.K. Machinery, please click here.
Special Customer Stock:
Some customers require MROP products that have long lead times or are non-standard. If these items are production related and are consumed at regular intervals, F.K. Machinery will hold these products in inventory and release them on a scheduled basis while maintaining the supply channel to ensure stock availability.
If you are interested in us holding Special Customer Stock, please contact us by phone, fax or e-mail.
Bid & Buy:
For customers with enough time to phone a number of different suppliers and request a number of different prices, we offer the bid & buy process. We will offer pricing over the phone, fax or e-mail to customers that are requesting pricing. Usually customers that are purchasing over $15,000.00 of MROP material per year usually move into another business model offered by F.K. Machinery.
To obtain a quotation if you are not an FKOnline registered customer, you can click here, or phone or fax your item or list.
Customer specified Stock Numbers:
Many of our larger customers have created their own internal part numbering systems. Through our software, we are able to create a cross-linked database that allows us to enter orders using these customer specific part numbers. These part numbers then show up on the packing slip, invoice and order form. There is no need for a customer to learn any of our part numbers, they can simply use their own.
Bar Coding / Descriptive Labeling
Some customers require a descriptive label as well as their own customer specific stock number be placed on products entering into their facility. We are able to provide this service and when required add a bar code label for both easier receiving and item issue at the customers tool crib. Our ability to adapt to the needs of our customers is virtually unlimited.
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